Q1
How could I get samples?
We can supply small quantity samples with your or our designs to test the quality and check the details. If you have FedEx or DHL account or other collectable courier account and agree to pay the courier freight, we will give you a 50% rebate of the sampling charge in your future formal order. If you don’t have a courier account, you can send your courier to collect samples from us or send us the samples charge together with the courier cost by T/T, WESTERN UNION, MONEYGRAM, or PAYPAL.
Q2
What is the quickest way to get a precise quote from you?
Just send us the following information:
1. Item model no.
2. Quantity demand.
3. Steel gauge thickness.
4. Product color.
5. Other specific requirements.
Q3
Do you have stock for immediate shipment? What is your lead time for regular orders?
We work on a "specific order" basis. The load time for order quantity below 8 *40'HQ can be made within 35 days.
Q4
How will the products be sent to us?
The transportation way depends on the client's choice. For small quantity samples, the goods usually will be sent to you by courier express or by air. For large quantity formal orders, the goods will be sent to you by full ocean containers, such as 20 feet container, 40 feet container, or 40 feet high cubic container. LCL (Less than Container Load) is also available.
Q5
Do you have any references for assembling the product?
Yes, we offer assembly manuals and videos of our products.
Q6
Could you design the steel furniture for us with our specific requirement?
Yes. Our professional technical and design department will make various design recommendations according to your specific requirement with 3-dimensional drawings for your reference.
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